CBS Corporate Online Banking

1) Go to China Bank Savings Online Corporate Banking page
2) Click FORGOTTEN CREDENTIALS?
3) Click Forgot your User ID?
4) Provide all the required information

A system generated email containing the User ID will be sent to User%u2019s registered email address once processed.

Please note that the personal details encoded must match the information submitted on the Enrollment form and nominated credentials during initial registration."

A Secondary Password is a 8-alphanumeric code that will be required from the User in order to access the China Bank Online Corporate and do online banking transactions.

A Secondary Password (credential) is typically used to add an extra layer of control to validate and verify the identity and authorization of customers for online transactions, providing additional security to company and users.

An Secondary Password will be required once User try to log in to the CBS Corporate Online Banking via web browser.

Entering incorrect OTP for four (4) consecutive times will automatically locked the User. To unlock, please contact your China Bank Savings Branch of Account or call 8988-9555 (press 1 then 0 to speak to a phone banker) or email helpdesk.cbs@chinabank.ph, internetbanking.cbs@chinabank.ph

To request corporate IDs, please contact your China Bank Branch of Account or call 8988-9555 (press 1 then 0 to speak to a phone banker) or email helpdesk.cbs@chinabank.ph, internetbanking.cbs@chinabank.ph

What user access credentials are needed for China Bank Online Corporate? - Credentials

1. Corporate ID - ID assigned to the company
2. User ID - set by the user upon enrollment
3. Primary Password - set by the user upon enrollment
4. Secondary Password - set by the user upon enrollment

1. Go to China Bank Online Corporate Banking page
2. Click Forgotten Credentials
3. Click Forgot your Password?
4. Click Both if primary and secondary password can no longer be recalled
5. Provide all the required information

A system generated email containing the temporary password will be sent to User's registered email address once processed.

Please note that the personal details encoded must match the information submitted on the Enrollment form and nominated credentials during initial registration.

1. Go to China Bank Online Corporate Banking page
2. Click Forgotten Credentials
3. Click Request for Password Unlock
4. Provide all the required information

A system generated email confirming that the User has been unlock will be sent to the User's registered email address

Please note that the personal details encoded must match the information submitted on the Enrollment form and nominated credentials during initial registration.

A Secondary Password is a distinct 8-code that the user must provide after successfully entering the correct primary password, in order to access CBS Corporate Online Banking and perform online banking transactions.

Please note that the secondary password is required only 1 (one) password or code every time user's login to Corporate Online Banking.